Frequently Asked Questions

Everything you need to know about your Nutrabox journey.

How can I verify the authenticity of my Nutrabox products?

Every Nutrabox product comes with a unique scratch code. You can verify this code on our official website or via our mobile app to ensure you have received a 100% genuine supplement.

What are the available payment options?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.

How long does shipping take within India?

Orders are typically processed within 24 hours. Delivery usually takes 3-5 business days for metro cities and 5-7 business days for other regions, depending on your location.

What is your return and refund policy?

We offer a 7-day return policy for products that are damaged during transit or if the wrong item was delivered. Please ensure the product remains sealed and unused to be eligible for a refund.

Are Nutrabox supplements vegetarian-friendly?

Most of our products, including our best-selling Whey Protein and multivitamins, are vegetarian. Please check the 'Green Dot' symbol and the nutritional label on the individual product pages for specific details.

How do I track my order status?

Once your order is dispatched, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.